Personal data and cookies management policy

Focused on protecting your privacy, Leonídia Ferreira, Unipessoal LDA. is committed to ensuring the best level of protection for your personal data.

As part of its activities, Leonídia Ferreira, Unipessoal LDA. makes available to its customers an e-commerce service accessible from the website https://peutetreby.com.

To provide its service, Leonídia Ferreira, Unipessoal LDA. collects data from its customers. Data collection is carried out on the Peut-être website.

This item is intended to provide complete information on the use carried out by Leonídia Ferreira, Unipessoal LDA. of its customers’ personal data.

Leonídia Ferreira, Unipessoal LDA., as the data controller, undertakes to respect the legal provisions of the regulation (EU) n°2016/679 of 27 April 2016 on the protection of personal data.

In the forms used for collecting this personal data on the website, on paper or via telephone, the Customer is informed of the mandatory nature or not of data collection. If you do not fill in one of the data in the mandatory fields, Leonídia Ferreira, Unipessoal LDA. will not be able to provide its service.

1. Who collects personal data?

The company that collects personal data and processes the data is:

Leonídia Ferreira, Unipessoal LDA., headquartered at Praça da Pedra Verde – nº 305 5A – 4100-385 Porto, registered under the single corporate and tax number 516923145.

2. To whom your data is transmitted

Your data is transmitted to Leonídia Ferreira, Unipessoal LDA. partners who can process the data for your account (recipients) or only for the account according to Leonídia Ferreira, Unipessoal LDA.‘s instructions (these are subcontractors).

The recipients of the data are:

Police authority in the context of judicial requests in the context of combating fraud;
Customs services in case of deliveries abroad.

Leonídia Ferreira, Unipessoal LDA. also uses subcontracted services for the following operations:

Secure payment on the site;
The dispatch of your orders and packages;
The management of chat, telephone calls, their eventual recordings and the sending of postal mail;
Content personalization;
Carrying out maintenance and technical development operations for the Peut-être website, applications and information system;
Collecting customer opinions;
And sending emails and mobile notifications.

Leonídia Ferreira, Unipessoal LDA. may also share personal data if the Company’s structure changes in the future:

In case of sale, transfer or merger of the company or a part of it, or if Leonídia Ferreira, Unipessoal LDA. acquires or merges with another company;
If such a transaction takes place, Leonídia Ferreira, Unipessoal LDA. will ensure that the other party respects data protection legislation.

What are my data rights?

3.1. What are my rights?

In the application of articles 14 to 22 of regulation 2016/679 of April 27, 2016, any natural person who uses the service can exercise the following rights:

Right of access;
Right of rectification;
Right of opposition and elimination in the processing of your data;
Right of opposition;
Right to limitation of treatment;
Right to the portability of your data.

Finally, when Leonídia Ferreira, Unipessoal LDA. detects a breach of personal data that could pose a high risk to your rights and freedoms, you will be informed of this breach in full detail.

3.2.How can I exercise them?

These rights can be exercised with Leonídia Ferreira, Unipessoal LDA. which collected the personal data as follows:

By email to customer-care@peutetreby.com;

Leonídia Ferreira, Unipessoal LDA. will respond within 15 days after exercising the right

3.3. What are the consequences of exercising the right of opposition?

In case of exercising the right to oppose the definition of profiles, the user is informed that he will continue to receive marketing communications but these will be less relevant and will not be the result of the segmentation of the person’s centres of interest.

3.4. What to do next?

In the event of no response or unsatisfactory response, the user has the right to appeal to the data protection supervisory authority: CNPD.

4. Is my data sent outside the EU?

Your personal data may be transmitted, in order to meet the purposes described above, to companies located outside the European Union. Prior to the transfer outside the European Union, and in accordance with the law in force, Leonídia Ferreira, Unipessoal LDA. implements all the procedures required to obtain the necessary guarantees for the security of such transfers.

For more information on the framework for cross-border flows, you can consult the website da Comissão Europeia:

5. How long is my data stored?

Leonídia Ferreira, Unipessoal LDA. has defined precise rules regarding the duration of retention/storage of users’ personal data.

5.1. General rules relating to the management of the business relationship

To calculate the storage duration more precisely, Leonídia Ferreira, Unipessoal LDA. distinguishes:

so-called “prospects” who have never made any purchases at Leonídia Ferreira, Unipessoal LDA.;
the so-called “customers” who have made at least 1 purchase.

A different retention duration will apply to prospects and customers.

For prospects, the starting point for holding duration is account creation.

With regard to customers, the starting point for the duration of storage is the last purchase made at Leonídia Ferreira, Unipessoal LDA..

5.2. Specific rules regarding certain data processing

For some types of processing, data storage is subject to specific durations.

Here are some examples:

Invoices relating to orders are kept for 5 years.

For more information about the data storage duration applied by Leonídia Ferreira, Unipessoal LDA., you can contact the data protection officer via email.customer-care@peutetreby.com.

What security measures are taken to protect my data?

6.1. General rules

As a data controller, the company Leonídia Ferreira, Unipessoal LDA., takes all the necessary precautions to preserve the security and confidentiality of the data, namely to prevent them from being tampered with, damaged or that unauthorized third parties have access.

When using external online services, Leonídia Ferreira, Unipessoal LDA. ensures that they comply with the data protection law.

6.2. Fighting online fraud

In order to guarantee the security of payments and deliveries and to guarantee you a better quality of service, the personal data collected on the website is also processed by Leonídia Ferreira, Unipessoal LDA. to determine the level of fraud risk associated with each order and, eventually, to help to adapt the conditions for its execution.

7. What is important to know about the data collected by social networks?

Leonídia Ferreira, Unipessoal LDA. offers you access to social networks to improve the business relationship and propose marketing communications specific to these networks.

The use of social networks to interact with Leonídia Ferreira, Unipessoal LDA. (including, in particular, the Facebook Messenger, Facebook Connect tools, the Facebook, Instagram or Twitter “share” buttons) is susceptible to data exchange between Leonídia Ferreira, Unipessoal LDA. and these social networks.

For example, if you are connected to the social network Facebook from your computer and consult a page on the Leonídia Ferreira, Unipessoal LDA. website, Facebook may collect this information. In the same way, if you click on the “tweet” button on a page on the Leonídia Ferreira, Unipessoal LDA. website, Twitter collects this information.

Leonídia Ferreira, Unipessoal LDA. invites you to consult the personal data management policies of the different social networks so that you are aware of the personal data that may be transmitted by them.

8. Is data from under 18s collected?

According to the general conditions of sale, you must be 18 years old to create an account on the Leonídia Ferreira, Unipessoal LDA. website and make purchases.

The user may transmit to Leonídia Ferreira, Unipessoal LDA. the data of minors under 16 years of age during a telephone contact in the context of correction and/or modification of their personal data. For this, he will have to be the holder of parental authority and give his express consent for the transmission of this data of minors to Leonídia Ferreira, Unipessoal LDA..

9. I will receive marketing communications?

9.1. Principles applicable to Leonídia Ferreira, Unipessoal LDA.

Leonídia Ferreira, Unipessoal LDA. uses your personal data to send you specific advertising, namely by email, postal mail, SMS, on social networks or on third-party websites.

In this context, the company Leonídia Ferreira, Unipessoal LDA. undertakes to respect the rules applicable to each prospecting channel.

9.2. Email and SMS prospecting

Leonídia Ferreira, Unipessoal LDA. respects the rules set out by directive 2002/58/EC of 12 July 2002, which provides for the prior and express collection of the user’s consent to send commercial prospecting electronically (email or SMS).

Therefore, when you create your account on the site, you are expressly asked for your consent:

to receive offers from Leonídia Ferreira, Unipessoal LDA. by email;
to receive offers from Leonídia Ferreira, Unipessoal LDA. by SMS.

Leonídia Ferreira, Unipessoal LDA. will not send you personalized offers by email or SMS if you have not given your consent to do so.

If desired, the user has the possibility to oppose the receipt of marketing communications by performing the following actions:

When creating the account, select “no” in the fields referring to sending exclusive offers;

For e-mail, you can click on the link to end the subscription that is present in each e-mail. If you do not have a Leonídia Ferreira, Unipessoal LDA. account, you can access the removal request page using the following email: customer-care@peutetreby.com;
For SMS, you can also contact via email customer-care@peutetreby.com;

10. Leonídia Ferreira, Unipessoal LDA. uses cookies, tags and trackers

When you use our Service, information relating to the navigation of your device (computer, tablet, smartphone, etc.), are likely to be saved in “Cookies” files installed on your terminal, according to the choice you have made regarding Cookies and which you can change at any time.

10.1. What is a cookie?

The term cookie includes various technologies that allow tracking of navigation or behavioural analysis of the Internet user. These technologies are diverse and constantly evolving. There are, in particular, cookies, the tag, the pixel, the Javascript code.

The cookie is a small text file recorded by the browser program on your computer, tablet or smartphone and which allows you to store user data to facilitate navigation and allow certain features.

There are two types of cookies:

cookies installed by Leonídia Ferreira, Unipessoal LDA. for needs related to navigation and the operation of the website or mobile application;
third-party cookies installed by partner companies to identify your centers of interest and send you personalized marketing communications. These third-party cookies are directly generated by the companies that edit them and that must also comply with the data protection law.

10.2. What are cookies, tags and trackers used for?

The Cookies that Leonídia Ferreira, Unipessoal LDA. issues on the website and in the mobile application allow us to:

establish statistics and amounts of frequency and use of the various elements that make up our services. For this, we use audience measurement cookies;
adapt the presentation of our website depending on the device used;
adapt the presentation of our website according to the affinities of each user;
memorize information relating to a form you have filled in on our website (registration or access to your account, subscription service, cart content, etc.);
allow the user to access reserved spaces on our website, such as their account, thanks to identifiers;
put security measures in place, for example when you are asked to re-enter your account after a certain period of time;
share information with advertisers on other sites to provide you with marketing communications that are relevant and appropriate to your interests. For this, we use advertising cookies;
share information on social networks. For this, we use cookies that allow sharing on these networks.

10.3. How to configure the installation of cookies, tags and trackers?

In accordance with directive 2002/58/EC of July 12, 2002, the company Leonídia Ferreira, Unipessoal LDA. requests your prior consent for the installation of advertising, audience measurement and sharing cookies on social networks.

You can, at any time, express and modify your choices and wishes regarding cookies, by the means described below.

10.3.1. Configuring your browser program

You can configure your browser so that cookies are registered on your terminal or, on the contrary, that they are rejected, either systematically or depending on their issuer. You can also configure your browser so that the acceptance or refusal of cookies is offered to you punctually before a cookie is saved on your terminal.

How to exercise your choice, depending on the browser you use?

For the management of cookies and their choices, the configuration of each browser is different. It is described in your browser’s help menu, which will let you know how to change your cookie choices.

10.3.2. Setting up your smartphone’s operating system

You can control the installation of Cookies on your smartphone in the system rules.

10.3.3. Cookies configuration with a tool proposed by Leonídia Ferreira, Unipessoal LDA.

In order to comply with regulations, Leonídia Ferreira, Unipessoal LDA. uses a tool that allows users to configure the installation of cookies when they enter the peutetreby.com website.

11. What is the data protection officer at Leonídia Ferreira, Unipessoal LDA.

11.1. What are your missions?

The data protection officer appointed within Leonídia Ferreira, Unipessoal LDA. is responsible for ensuring compliance with the regulations and rules described in this document.

It guarantees, in particular, the registration of the processing of personal data implemented by the company and ensures their compliance through regulations taking into account their evolution.

It guarantees the awareness of the teams and responds to users who wish to exercise their rights regarding the personal data collected by Leonídia Ferreira, Unipessoal LDA..

11.2. 11.2. How to contact the data protection officer?

You can contact the data protection officer by email customer-care@peutetreby.com